Understanding the Role of the Council for Six Sigma Certification
Process improvement methodologies are more critical today than ever in this highly competitive business environment. Six Sigma is an organized meth...
Read more
Download Brochure
Customer Service Management Overview
Customer Service is one of the most important departments in an organization. It involves having to constantly communicate with the client. This course will assist you in shaping up your ECA (Empathy, Control & Advocacy), a method to handle an occurring conflict with the customer. The ECA Method is used by many professionals including, customer relationship management, sales, business development, logistics, customer support, customer experience, and be ready to face any conflict with an upset customer.
Course Curriculum
Valued Industry Leaders We Have Trained For
Certificate of Achievement
Frequently Asked Questions
Career Blogs
The Value of Six Sigma Certification: Why it Matters for Career Advancement
In this era of competition for jobs, there is always a way for employees to make progress in their career paths. One such way is attaining a Six Si...
Read more