How to Choose the Right Six Sigma Certification Level for Your Career Goals
In today's competitive job market, possessing the right skills is crucial for career advancement. One such potent skill set is Six Sigma. It is hen...
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Customer Service Management Overview
Customer Service is one of the most important departments in an organization. It involves having to constantly communicate with the client. This course will assist you in shaping up your ECA (Empathy, Control & Advocacy), a method to handle an occurring conflict with the customer. The ECA Method is used by many professionals including, customer relationship management, sales, business development, logistics, customer support, customer experience, and be ready to face any conflict with an upset customer.
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Understanding the Role of the Council for Six Sigma Certification
Process improvement methodologies are more critical today than ever in this highly competitive business environment. Six Sigma is an organized meth...
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