Emerging Trends in Six Sigma Certification: What to Expect in 2025 and Beyond
As new challenges for the advanced industries come in and the world of Six Sigma changes as fast, professionals today are searching for certificati...
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Course Overview
Total quality management (TQM) is a management approach to long-term success through customer satisfaction. This course in TQM will teach you how to use a combination of strategy, data, and effective communication to integrate quality into all aspects of your organization. Many Business Excellence models are the off shoot of TQM system. Quality throughout the organization is ensured on successful implementation and builds sustainable growth of the organization.
Course Curriculum
- Poor Quality Management
- Concepts of TQM
- Elements of TQM
- Cost Benefit Analysis
- The TQM Pyramid
- KANO's Model
- Maslow's hierarchy of needs
- Total Employee Involvement
Total Quality Management - Quiz
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