How to Get Certified in Six Sigma Online: Your Guide to Achieving Excellence
One of the major data-intensive approaches used to improve business processes is Six Sigma which is successful in the sense of minimizing defects a...
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Course Overview
Total quality management (TQM) is a management approach to long-term success through customer satisfaction. This course in TQM will teach you how to use a combination of strategy, data, and effective communication to integrate quality into all aspects of your organization. Many Business Excellence models are the off shoot of TQM system. Quality throughout the organization is ensured on successful implementation and builds sustainable growth of the organization.
Course Curriculum
- Poor Quality Management
- Concepts of TQM
- Elements of TQM
- Cost Benefit Analysis
- The TQM Pyramid
- KANO's Model
- Maslow's hierarchy of needs
- Total Employee Involvement
Total Quality Management - Quiz
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Top 5 Benefits of Getting Six Sigma Certification
One of the most effective ways to improve your skills and stand out in the workplace is by pursuing a Lean Six Sigma certification. It doesn’t matt...
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